Support

We're happy to help.

Contact us: email [email protected], or open the app and go to Settings → Send Feedback.

Membership & billing

How do I cancel? On your iPhone, open Settings → your name → Subscriptions → Habit Tycoon, then tap Cancel Subscription. You keep access until the end of the period you've paid for. Cancel at least 24 hours before your free trial ends if you don't want to be charged.
How do I get a refund? Payments are handled by Apple, so refunds are too. Request one at reportaproblem.apple.com.
I paid but the app still asks me to subscribe. On the subscription screen, tap Restore Purchases while signed in to the same Apple ID you paid with. If that doesn't fix it, email us.
I got a new phone. Sign in to Habit Tycoon with the same account. Your membership is tied to your Apple ID, so Restore Purchases brings it back if needed.

How do I delete my account? In the app, go to Settings → Delete Account. This permanently deletes your account and data. It doesn't cancel your membership, so cancel that first in your iPhone's Settings.
I can't sign in. Make sure you use the same method you signed up with (Apple, Google, or email). If you're still stuck, email us from the address on your account.

My Health habit didn't complete. Check that Habit Tycoon can read that data in the Health app under Sharing → Apps → Habit Tycoon, then open Habit Tycoon so it can check your progress.